Reference

kurir89 Privacy Policy for Your Account

kurir89 Privacy Policy shows how we handle your account, device and wallet details when you use our Indonesia service.

Account dataWallet recordsDevice choicesAccess requests

Know What Wallet Data We Keep

kurir89 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers the details needed to open, secure and maintain your account. We may record your phone number, verification result, login events, device settings and support messages. When you use DANA, OVO, GoPay or QRIS, we receive payment status and reference details needed to

1
match a transaction; we do not need your wallet password. Bank transfer and virtual account records can include a bank reference, amount and status, including routes connected with BCA, BRI, Mandiri or BNI. We use these records to confirm account activity, investigate a missing receipt and
2
meet applicable requests. Data handling and account access depends on local law. If you ask us to close access or change a detail, we first check the request against the account step and phone verification already on file.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST HELP DIRECTLY

Get Clear Help With Data Requests

A privacy question should not get lost beside a wallet receipt. Use the support form linked from the login screen and include your account phone number, request type and relevant payment reference without sending a wallet password. We use the account help route for access, correction and deletion questions, while the cashier help route handles a DANA, OVO, GoPay, QRIS, bank transfer or virtual account record that needs matching.

Team online

Account access path

Send a privacy request through the support form beside login. We compare your phone verification and recent account details before discussing records or changing the access attached to your profile.

Wallet record check

For a payment-data question, attach the receipt reference and name the rail, such as QRIS or DANA. We use that detail to locate status without asking for your wallet password.

Correction request

If your phone, device or account detail is inaccurate, tell us which field needs correction. We may ask for a fresh account check before applying the change to protect your profile.

HOW WE HANDLE DATA

See How Your Account Data Is Handled

We keep this policy practical by linking each data use to an account action: phone verification, login protection, wallet matching or support follow-up.

Account security

Phone verification helps us distinguish an account holder from an unapproved access attempt. Login events, device signals and change requests may be checked together before we discuss private account records.

Cookie choices

A session cookie can keep your mobile browser connected while you move from login to account pages. Browser settings let you clear or restrict cookies, though some account steps may then need repeating.

Payment matching

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match a receipt to the correct account. We use payment status, not your wallet password, for this check.

Retention timing

We retain account, security and transaction records for the period needed to resolve disputes, protect access or meet legal duties. When that purpose ends, we remove, aggregate or restrict the record.

Your corrections

You can ask us to correct an inaccurate phone, contact or account detail through support. We verify the request first, then explain whether the change can be applied under local requirements.

Policy contact

Privacy questions belong in the support form linked from login and cashier help. Include a clear request and account phone number, while leaving passwords, PINs and full wallet credentials out.

Privacy Policy Answers Before Account Access

These Privacy Policy answers cover the searches we hear before account access, from wallet records to device cookies and correction requests. We keep the route simple: check the relevant answer, open the support form when a case needs account-level handling, and use the wording where local law permits whenever eligibility or access is involved.

The kurir89 Privacy Policy covers account details, phone verification, login and device events, cookies, support messages, and payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity.

We use your phone number to create and protect the account, complete verification and check a privacy request. It also helps us connect a payment reference with the correct account without requesting wallet credentials.

Yes. The Privacy Policy explains session cookies used during mobile account access. You can clear or restrict them in browser settings, although login verification or other account steps may need to run again.

We may retain a payment reference, status, amount and related account match for QRIS or DANA. We do not need your wallet password, PIN or full wallet login to check a receipt.

Use the support form linked from the login or cashier help route. State whether you want access or correction, add your account phone number, and complete our verification check before records are discussed.

You can submit a removal request through support. We assess the account status and any retention duty first, then explain which records can be removed, restricted or kept where local law permits.

Start with the support form beside login and choose the privacy request path. For a wallet record, include the rail and reference, such as GoPay, OVO, bank transfer or virtual account.

kurir89 Privacy Policy for Your Account

Get Clear Help With Data Requests

Account access path

Wallet record check

Correction request

See How Your Account Data Is Handled

Account security

Cookie choices

Payment matching

Retention timing

Your corrections

Policy contact

Privacy Policy Answers Before Account Access

01 What does the kurir89 Privacy Policy cover?

02 Why does kurir89 need my phone number?

03 Does the Privacy Policy cover mobile browser cookies?

04 What wallet data is stored for QRIS or DANA?

05 How can I request a copy or correction of my data?

06 Can I ask for account data removal?

07 Where can I ask a Privacy Policy question?

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